At Paule Towing, we strive for the best possible experience for our customers. This isn’t limited to the speed and quality of our emergency towing service. We strive for high-quality customer service that leaves our customers more than satisfied. One of our customers had a breakdown this summer in the middle of the day at the peak of the summer heat, and wrote this testimonial about his experience with our towing service.
“Earlier this summer, I was driving my dad’s truck, dropping off some items for him. I got to the Belleville Post Office, and the truck wouldn’t start. It just so happened that it was 100 degrees and sunny on this particular day and I was now stranded on blacktop. Since I have had heat-related health problems in the past, this was just about a worse-case scenario. Luckily, I called Paule Towing and they arrived in barely ten minutes!
Everyone was extremely professional and easy to deal with, from the person on the phone who coordinated the pickup to the driver. I was thrilled at not only the speed and quality of the service, but with the treatment I received from all involved on a personal level. The entire process, from calling, to hitching up my vehicle, paying, and dropping it off at the dealership down the street took under 25 minutes.
I was lucky to be so close to Paule Towing, but ever more fortunate to receive the high-quality service they provided. I can’t say enough good things about my experience with Paule Towing and would gladly recommend them to a friend!
We really appreciate the kind words from Hans and are glad we were able to help! If you’re in the need for towing or wrecking services in the St. Clair County and Metro East Illinois areas, we offer flat bed towing to protect your vehicle and are capable of picking up cars, trucks, SUVs, motorcycles, lawn mowers, and more! We also offer medium duty wrecker services with wheel lift and winching capabilities. We can pick up small buses, or similarly sized medium vehicles.
We also offer tire changing services, lockout services, vehicle recovery services, battery jump start services, and other emergency roadside services. Some of our other services include fuel delivery if you run out of gas on the side of the road. We also pick up junk vehicles, and we offer vehicle, boat, and RV storage. We have a secure, fenced lot and your vehicle will be safe in our care.
With any of these services, we strive for the best customer service possible. Call us today at (618) 233-7464